(1) Before you read the passage, talk about these questions 1 When do people make insurance claims? 2 When will insurance companies deny a claim? Reading (2)Read the letter about an insurance claim. Then, mark the following statements as true (T) or false (F) 1 __ More photos of the vehicle are required. 2 __ The claims adjuster's investigation is complete 3 __ Payment has not yet been authorized. Vocabulary (3) Write a word that is similar in meaning to the underlined part. 1 The claims adjuster will decide upon a monetary value for damages to the house. __ e. __ rm __ __ __ 2 The claims adjuster took his identifying code i. __ - n __ __ b __ 3 The man reported the claim three days ago. __ __ e __ 4 It's the responsibility of the insured person to file a claim promptly after an incident. __ o __ __ y __ __ __ r 5 An agent will be able to help in a moment. -v __ . __ a __ __ e (4) Read the sentence pair.Choose where the words best fit the blanks. 1 estimate / policy number A The __ of damages was greater than the value of the vehicle. B Write your __ on each page of the claim. 2 agent/claim A I filed the __ right after the accident B The __ sold her the best policy. 3 investigation/monetary value A He won't receive any money until the __ is complete. B The claims adjuster determined the __ of his loss.

(1) Before you read the passage, talk about these questions:<br />1. People make insurance claims when they experience a loss or damage covered by their insurance policy, such as car accidents, theft, or natural disasters.<br />2. Insurance companies will deny a claim if the incident is not covered by the policy, if the claim is fraudulent, or if the insured person did not follow the terms and conditions of the policy.<br /><br />(2) Read the letter about an insurance claim. Then, mark the following statements as true (T) or false (F):<br />1. T<br />2. T<br />3. T<br /><br />(3) Write a word that is similar in meaning to the underlined part:<br />1. The claims adjuster will decide upon a monetary value for damages to the house.<br /> - Answer: financial<br />2. The claims adjuster took his identifying code.<br /> - Answer: identification<br />3. The man reported the claim three days ago.<br /> - Answer: filed<br />4. It's the responsibility of the insured person to file a claim promptly after an incident.<br /> - Answer: duty<br />5. An agent will be able to help in a moment.<br /> - Answer: assist<br /><br />(4) Read the sentence pair. Choose where the words best fit the blanks:<br />1. estimate / policy number<br /> A. The estimate of damages was greater than the value of the vehicle.<br /> B. Write your policy number on each page of the claim.<br /><br />2. agent/claim<br /> A. I filed the claim right after the accident.<br /> B. The agent sold her the best policy.<br /><br />3. investigation/monetary value<br /> A. He won't receive any money until the investigation is complete.<br /> B. The claims adjuster determined the monetary value of his loss.