Вопрос

Business Communication Eithics With increased globalization, it is critical for today's managers and future business leaders to increase their understanding and comfort level with customers, associates,and partners abroad. Worldwide business organizations have discovered that intercultural communication is very important.The life of every businessperson is made up of a series of meetings and greetings. Cultural differences can either highlight and clarify or distort and confuse what is said. So, before starting a business with a foreign company it is necessary to get some information about the country and its political and economic situation, local customs and traditions, religion and cultural sensitivities to avoid making faux pas. 1. The UK: The British are rather formal. Shake hands with everyone at a meeting opon arrival and maintain eye contact during the greeting. Business cards are exchanged at the initial introduction without formal ritual. The business card may be put away with only a cursory glance. Most people use Mr, Mrs or Miss and their sumame, and only medical doctors and the clergy use their professional or academic titles in business.If your business partner is from the UK, remember that the appointments should be made at least a few days in advance. Punctuality is appreciated. Rank is respected and business people prefer to deal with people at their level.It is always desirable to send older.senior representative to the UK for face-to-face discussions.as British business culture remains essentially hierarchical Decision-making can be a slow, deliberate process.and also one should take into account that precedent plays an important part in the decision -making. Also western business culture places emphasis on clearly presented and rationally argued business proposals using statistics and facts. Networking and relationship building are often keys to long-term business success. 2. The USA: Most business partners will introduce themselves with the first name, and this is usually the way you address each other. However, you still should be careful especially with new customers and people in higher ranks. If you are unsure, always go with a "Mr. Smith" first. Handshaking is an important procedure in the Western Civilization and has its place in the American Business culture. The concept "time is money" is taken seriously in the US business culture. American business people are opportunistic, willing to take chances, direct and will not hesitate to disagree with you. Persistence is another characteristic you will frequently encounter in American business people; there is a prevailing belief that there is always a solution. Consistency is common among Americans; when they agree to a deal, they rarely change their minds. "No religion", "no politics". This unwritten rule is carried out in the world of USA business. So, as a general rule: in the beginning of a business relationship avoid any topic related to politics, religion,race, gender and so on. Answer the questions: 1) Why is it important for modern managers to understand cultural differences in business? 2)What are the key aspects to consider when starting a business with a foreign company? 3)What are the main communication norms in British business? 4) How important is punctuality in UK business culture? 5) What are the guidelines for meeting with UK business partners? 6) What is the introduction and greeting process in American business? 7) What are the key characteristics of American business culture? 8) Why is it important to avoid discussing politics and religion in American business? 9) What 10) Why are networking and relationship building key to long-term business success according to the information provided?
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1) It is important for modern managers to understand cultural differences in business because intercultural communication is very important in today's globalized world. Cultural differences can either highlight and clarify or distort and confuse what is said during meetings and greetings, which can have a significant impact on business relationships and negotiations.<br />2) When starting a business with a foreign company, it is important to consider the country's political and economic situation, local customs and traditions, religion, and cultural sensitivities to avoid making faux pas. This information can help prevent misunderstandings and ensure that business interactions are conducted in a respectful and appropriate manner.<br />3) The main communication norms in British business include being formal, maintaining eye contact during greetings, exchanging business cards at the initial introduction without formal ritual, using Mr., Mrs., or Miss and surname, and addressing people at their level. Appointments should be made at least a few days in advance, and punctuality is appreciated. Decision-making can be a slow and deliberate process, and precedent plays an important role. Networking and relationship building are also important.<br />4) Punctuality is important in UK business culture because it shows respect for others' time and is appreciated by business people. It is also a sign of professionalism and reliability.<br />5) When meeting with UK business partners, it is important to shake hands with everyone at a meeting upon arrival, maintain eye contact during the greeting, exchange business cards without formal ritual, and address people using Mr., Mrs., or Miss and their surname. Appointments should be made at least a few days in advance, and it is always desirable to send an older or senior representative for face-to-face discussions.<br />6) In American business, the introduction and greeting process typically involves business partners introducing themselves with their first names. Handshaking is an important procedure, and it is important to be careful when addressing new customers or people in higher ranks by using "Mr. Smith" or similar formalities.<br />7) The key characteristics of American business culture include being opportunistic, direct, and willing to take chances. Persistence is also common, and there is a prevailing belief that there is always a solution. Consistency is another characteristic, and when Americans agree to a deal, they rarely change their minds. "No religion", "no politics" is an unwritten rule carried out in the world of USA business.<br />8) It is important to avoid discussing politics and religion in American business because these topics can be sensitive and potentially cause misunderstandings or offense. By avoiding these topics, business relationships can be maintained in a respectful and professional manner.<br />9) Networking and relationship building are key to long-term business success because they help establish trust and rapport with business partners, which can lead to more successful negotiations and collaborations. Building strong relationships can also help facilitate the exchange of information and resources, and provide opportunities for future business opportunities.
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